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As the global spread of COVID-19 continues, we would like to thank all our front line support workers who continue to work in our homes and providing domiciliary care. I am proud of their resilience as they continue to deliver a pivotal role, not only in providing outstanding care, but also in helping to protect the people we support from this virus. I would like to reassure you that no matter how challenging the landscape, we remain deeply committed and focused on keeping everyone safe.
We have reviewed all of our services to ensure that the most critical remain open as our priority over the forthcoming weeks and months as follows:-
Residential and Supported Living Services - Our 24/7 support to the very important people residing in our residential and supported living homes will continue. Our staff will wear PPE as per government guidelines.
Information and Advice Service - We will continue to offer this vitally important service which is a life line support to vulnerable people and their families across the county via the telephone. Face to face meetings will be offered virtually over the internet for the foreseeable future.
University Mentoring Services - Students will continue to be effectively supported over the telephone or virtually over the internet instead of face to face meetings for the foreseeable future.
Serendipity and Our Experts by Experience Groups - We will be hosting these very important groups via video conferencing, Facebook messaging and offering one to one advice via our Information and Advice service.